Privacy Policy

At AT-JANNAT, your privacy is important to us. This Privacy Policy explains how we collect, use, protect, and handle your personal information when you visit or make a purchase from our website.

1. Information We Collect

When you visit our site, place an order, or interact with us, we may collect the following types of personal information:

Name
Phone number
Email address
Shipping and billing address
Order details
Payment method (excluding full card details)
We also collect non-personal data like browser type, device info, and IP address to help improve your shopping experience.

2. How We Use Your Information

We use your information for the following purposes:

To process and deliver your orders
To contact you regarding your order or any customer service issue
To send you updates, order confirmations, or promotional messages (only if you opt-in)
To improve our website, products, and services

3. Sharing Your Information

We do not sell, trade, or rent your personal information to third parties. We may share your data with trusted service providers only when necessary for:

Order delivery (courier services)
Payment processing
Website functionality and marketing (e.g., SMS/email platforms)
These third parties are required to keep your information secure and confidential.

4. Data Protection & Security

We implement a variety of security measures to maintain the safety of your personal data:

Secure servers and encrypted transactions
Limited access to customer information within our team
Secure checkout process through verified payment partners
Despite these efforts, please note that no method of online transmission or storage is 100% secure.

5. Cookies

Our website may use cookies to enhance your browsing experience. Cookies help us:

Understand user preferences
Track website traffic and performance
Store cart and login details (if applicable)
You can choose to disable cookies through your browser settings, though some features of the site may not function properly without them.

6. Your Rights

You have the right to:

Access the information we hold about you
Request correction or deletion of your data
Opt out of promotional emails or messages at any time
To make any requests regarding your personal information, please contact us at the details below.

7. Third-Party Links

Our website may include links to third-party websites. We are not responsible for the privacy practices of other sites and encourage you to read their privacy policies before sharing any information.

8. Contact Us

If you have any questions or concerns about this Privacy Policy or how we handle your data, feel free to contact us:

Address: Plot No. R-74, First Floor, Abdul Latif Villas, Karachi, Sindh, Pakistan
Phone: 0325-5590088
Email: csr@atjannat.com